Customers say what they want.
Duke gets it done.
Duke is the shopping assistant built into every DukeSell store. Shoppers can tap, type or just talk, and Duke finds products, fills the cart and takes them to checkout.
Real requests, in the shopper's language
Press play to hear what shoppers say to Duke. The words underneath are what was said.
English
"Find me a linen shirt under ₦30,000"
French
"Vous l'avez en taille M ?"
Do you have it in a medium?
Swahili
"Panga usafirishaji wa Ijumaa asubuhi"
Arrange delivery for Friday morning
Arabic · experimental
"أضف الأخضر المريمي بمقاس وسط"
Add the sage green in a medium
Hindi · experimental
"क्या मैं मोबाइल मनी से भुगतान कर सकता हूँ?"
Can I pay with mobile money?
What shoppers can do by voice
Voice uses the same assistant as chat, so everything works whether a customer types or talks.
Find and compare
Search your catalogue in their own words and compare options side by side.
Ask about products
Sizes, colours, stock and details come straight from your store, so answers match what you sell.
Fill the cart
Add, change and remove items without touching the screen.
Check out safely
Duke reads back the total to confirm. Card details are never taken by voice: online payments open your secure payment page.
Check on an order
Customers can ask where their order is.
Find a time to book
Duke finds free appointments, tables and rooms and holds one while the customer pays. The booking is confirmed at checkout.
Where customers can talk to Duke
On your store
A microphone button on every page of your DukeSell store. Works on phones and computers.
In WhatsApp
Customers send a voice note and Duke replies with one, then sends a checkout link in the chat.
On a Shopify store
Duke for Shopify helps shoppers find products and fill the cart, then hands over to Shopify's checkout. About Duke for Shopify
Languages
Duke listens and replies in the shopper's language. Some languages are fully supported; others are still experimental and may be less accurate.
Understands and replies
English, French, Spanish, Portuguese and Swahili.
Understands well
Twi, Akan, Yoruba, Hausa, Igbo and Zulu. Duke's spoken replies in these languages are experimental.
Many more languages, including Arabic and Hindi, are available as experimental.
Plans and limits
Free
Voice on your store, with a monthly limit on voice use.
Premium
Voice without the Free plan's limit, plus WhatsApp voice notes.
Each voice message can be up to 60 seconds. Compare plans
Let your customers
shop by talking
Build your store and Duke's voice assistant comes with it.
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